Imagine if everyone in your wireless or high speed internet company treated the customer like a beloved mother. They were respectful, said when they would be home, called when they would be five minutes late, remembered birthdays, apologized if they did something wrong and always tried their best. The company would be a lot more customer focused. Think about it.
I thank you for your comment.
Posted by: Rosie | March 05, 2007 at 02:42 PM